Coherence
The Coherence Hit List
Coherence almost universally has the following observed features:
Clear API First and Documentation First development with Service Oriented Architecture.Clean Unified Design System that assures Best in class design across the entire Customer Experience
Impute Marketing across all social media channels.
Streamlined Customer Experience with smart use of Chatbots
Active User Forums
Coherence also usually contains the following observed features:
A commitment to Open Source, and using Open Source as a way to mobilize innovators and the developer community.
Come one, come all ways to produce or contribute through Platform Mechanisms.
A commitment to Educate the Customer media, particularly on YouTube that is most effective when produced by Evangelists.