Redesigning Work
2022, May 03.
Lynda Gratton
An evidence-based management book by Lynda Gratton that gives leaders a practical blueprint for how to rethink jobs, teams, and workplaces in the post‑pandemic, hybrid era.
"Redesigning Work" is a book by London Business School professor Lynda Gratton , first published in 2022, that tackles how organizations should reconfigure work after COVID-19 and the rise of hybrid arrangements. It builds on Gratton’s long-standing research on the future of work and draws on company case studies to offer a step-by-step process for leaders. Innovation consultants return to it because it combines rigorous people research with a very usable design framework for reshaping work, not just talking about flexibility in the abstract.
Type and Format
- Type: This source is a book .
- Format details:
- Published by Penguin Business (an imprint of Penguin Random House).
- First published in 2022 .
- Typical retail listings describe it as approximately 240–270 pages in length (exact page count varies slightly by edition and format).
- Available in hardcover, ebook, and audiobook editions.
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- Where it lives:
The People Behind It
- Lynda Gratton is a professor of management practice at London Business School , where she has focused on the future of work, organizational behavior, and human resource strategy.
- She is the founder of the research consultancy HSM Advisory , which works with companies on “future of work” and people strategy issues and provides many of the cases and data in the book.
- Gratton has written several influential books on work and organizations, including The Shift and The 100-Year Life , which similarly explore how demographics, technology, and social change are reshaping work and careers.
- She is recognized globally as a thought leader on work design and has been listed among the top management thinkers by Thinkers50.
Catalog of Notable Works
Key chapters / arguments in Redesigning Work (chapter titles and structure summarized from publisher and catalog descriptions):
- "Understand" — Lays out how leaders should rigorously gather data on how work is currently done, what employees value, and how networks and knowledge flows operate before changing anything.
- "Reimagine" — Encourages leaders to creatively envision future work arrangements, including hybrid models, by experimenting with time (when work happens) and place (where it happens), grounded in business strategy.
- "Model and Test" — Advocates building and simulating alternative work designs, pressure-testing them against core principles such as fairness, productivity, and inclusion before broad rollout. [pvvf8d]
- "Act and Create" — Focuses on implementation: how leaders role‑model new behaviors, co-create with employees, adjust HR systems, and ensure new ways of working become embedded rather than fads. [pvvf8d]
- "The Four-Step Process for Redesigning Work" — An integrative framework Gratton popularized (and later outlined in MIT Sloan Management Review) that runs through understanding people and jobs, reimagining work, modeling and testing, and acting so the redesign sticks. [pvvf8d]
- Case study chapters (various firms) — Interspersed throughout the book are case-based chapters showing how specific organizations applied hybrid and flexible work redesigns in different industries, offering concrete examples for practitioners.
- "The Great Redesign" — Connects the book’s ideas to the broader shift toward skills-based organizations and new talent models, arguing this redesign transforms how companies plan, deploy, and develop people. [2poiyc]
Why It Matters to Innovators
- It provides a four-step design framework (Understand → Reimagine → Model & Test → Act & Create) that innovators can treat like a playbook for redesigning jobs, workflows, and collaboration patterns, not just office layouts. [pvvf8d]
- Gratton insists leaders start with data on how work really happens —mapping networks, flows of knowledge, and what people value—before making changes, which aligns with evidence-based Organization Design and reduces the risk of shallow “flexibility theater.” [pvvf8d]
- The book reframes hybrid work as an opportunity to experiment with time and place as design variables , enabling new combinations of synchronous/asynchronous and on-site/remote work that can unlock productivity and autonomy. [pvvf8d]
Best Starting Points
- Redesigning Work — Penguin Business page — Best overview of the book’s promise and audience, with a concise description you can use to decide if it fits your current project.
- Redesigning Work — Google Books — Provides a searchable preview of key sections so you can skim the framework and case studies before buying.
- The Four-Step Process for Redesigning Work (MIT Sloan Management Review article) — Gratton’s article that distills the core methodology from the book into a short, practitioner-friendly summary. [pvvf8d]
- The Great Redesign: Redesigning work and how talent connects to it (Thinkers50 / HSM Advisory piece) — A complementary article that situates the book’s ideas in the broader move to skills-powered organizations. [2poiyc]
Adjacent Sources
- Lynda Gratton — Profile of the author and her wider body of work on the future of work and organizations.
- The 100 Year Life — Another Gratton co‑authored book on longevity and careers, which complements Redesigning Work ’s perspective on work design.
- The Shift — Gratton’s earlier exploration of long-term trends reshaping work, useful background for the assumptions built into Redesigning Work .
- Future of Work Reports — Research series on structural shifts in work and labor that provide macro context for Gratton’s firm-level design focus.
- Hybrid Work Design — Concept entry unpacking hybrid models of time and place in organizational design.
- Organization Design — Core conceptual toolkit that underpins Gratton’s practical four-step methodology.