Organizational Friction
"Unnecessary meetings, micromanagement, overly complex procedures — these are a few common examples of the phenomenon that Organizational Psychologist and Professor, Bob Sutton, calls "organizational friction.”
And while friction can feel inevitable, regularly slowing us down and causing frustration, he argues that it doesn’t have to be that way. By eliminating pointless barriers, we can streamline work, sharpen decision-making, and fuel creativity."